FAQs
Can you provide references from past clients?
Absolutely! We’re happy to share upon request.
Are you licensed and insured?
Yes. Top Quality Builders LLC holds a valid Class A General Contractor license for Residential and Commercial projects. This allows us to take on projects big and small. We maintain all required insurance policies for our industry.
License #2705156022
Do you have experience with projects similar to mine?
Most likely—you’d be surprised at the breadth of experience you can gain when overseeing multiple projects in the span of fifteen years! If we don’t have experience, we’ll let you know. Transparency and honesty are just as important to us as they are to you!
Do you offer design services, or do I need to hire an architect separately?
We’ve got you covered! We have an architect on our team that can help you with design services. We provide layouts and plans for all projects, whether they require permits or not.
Can you help with selecting materials and finishes?
If you would like to add interior design services to your project, we have an interior designer on our team who can help you select materials, paint colors, and finishes to give your project the perfect polish.
Can you provide a detailed estimate for the project?
After our initial consultation, a price range estimate for the project will be provided within 3 days. Once the contract is signed, our planning team will meet with you to go over specific preferences and needs, at which time we will provide you with a detailed fixed price that we will lock in for the duration of the project.
How do you handle cost overruns or unexpected expenses?
We believe that extensive planning helps prevent unwelcome surprises. However, should something come up, any needed changes to the detailed price will be communicated and discussed, and nothing will be implemented until a change order is approved by you (the client). Unexpected expenses will likewise be discussed to see what options are available to give you the best result for your construction project.
What is your payment schedule?
A detailed payment schedule will be provided in your contract. Our projects generally require only a 5% down payment to get started, with milestones and percentages clearly outlined.
Are there any additional costs I should be aware of?
Each project has “allowances,” or specific items where the price is based on your preferences. For example, the initial quote might include all white kitchen cabinets, but if you prefer a different color it may impact the final cost. Likewise, requesting special lighting, fixtures, or finishes may increase your price. Any changes in the scope of the project will also impact the final cost. Be sure to read your scope of work carefully—we take care to specify what are fixed costs and what are allowances to avoid any surprises.
Do you offer any warranties or guarantees on your work?
Yes! We offer a two-year limited warranty on our work. If you notice something that is not right, please let us know! Our goal is to deliver a pleasant construction experience to every client, and we proudly stand behind our work.
How long will my project take?
Your contract will include an estimated timeline. While timelines will vary based on the specifics of your project, you can get a general idea by looking at our project timeline estimator (coming soon!)
OUR PROMISE TO YOU
- We will answer the phone, and respond to any email or text within 12 hours.
- We will show up when we say we will show up.
- We will provide you with a fair and accurate estimate in a short period of time.
- We will communicate with you regularly.
- We will resolve your concerns and give you a pleasant construction experience!
Ready to Get Started?
Schedule An Appointment
We'll discuss your construction project needs and get a detailed understanding of your goals.
Get Your Quote In 3 Days
Within 72 hours, we'll provide you with a detailed estimate for your project. With our transparent pricing and commitment to excellence, you can rest easy knowing that your vision is in good hands.
Sit Back & Relax
Enjoy a pleasant construction experience with Top Quality Builders LLC!